Easy order, good product, great result in printing when i swapped the head. Thumbs up.
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Virginia Becnel
18 lug 2024
This company really cares about customer service!! Every time I have had dealings with them, I come away amazed. You don’t find companies that care the way Qidi does. Fast shipping, reasonable prices and friendly service. Who could ask for more!
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Thuy Vu
24 mar 2024
Customer service was very responsive and helpful. I appreciate their patience and resolution to my problems.
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Elijah Crawford
5 mar 2024
Great support team. I ordered a few parts for my X-Plus ii and ended up buying a part I didn’t need and when I contacted QiDi3D support, they quickly corrected my order and refunded the amount in full while also still sending the correct parts that I initially ordered. They’re very responsive and willing to help out with any questions or concerns you may have. Also I’d like to mention how nice of a 3D printer the X-Plus ii is. It’s very simple to navigate and even sports features that higher dollar printers like (Prusa 3D printers) don’t even have. I really love that it has its own enclosure with ventilation and LED lights, I have other printers that don’t have that and have to be purchased separately and it can add up quick. With my X-Plus ii, it’s all combined and ready to go for a very fair price. I’m very satisfied with this printer and they’re support team. I can confidently say I’ll be purchasing another 3D printer model from them in the future.
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Lynn Garrison
14 mag 2023
I bought it as a spare, therefore have not used it yet.